Survey
Two surveys and a written report for each.
- Spring and fall surveys
- Roof plan, photos and ratings
- Repair list in priority order
- Repairs at the visit
- Leak line at any hour
- Term:
- Billed once a year
Care plans
Surveys, repairs and a leak line, on contract
Three plans for flat roofs. Your contract lists the price for your roof, set by its size.
Care
Most chosenThe surveys, plus the small repairs they turn up.
- Spring and fall surveys
- Roof plan, photos and ratings
- Drain and debris clearing
- Small repairs at the visit, labor included
- Leak line at any hour
- Term:
- Billed once a year
Priority
Care, plus the leak line and first call on the schedule.
- Everything in Care
- Leak line at any hour
- Priority scheduling for repairs
- Check after heavy snow or a hard thaw
- Re-roofing and large repairs
- Term:
- Billed once a year
A care plan is a service contract, not insurance and not a roof warranty. It doesn't cover interior damage or work outside the plan. Billed once a year; cancel with 30 days' written notice.
By roof area
How a plan is priced for your roof
We measure the roof at the first survey and write the contract from that.
What sets the price
The area of the roof, and which plan you choose.
Up to 20,000 sq ft
20,001 to 50,000 sq ft
50,001 to 100,000 sq ft
Over 100,000 sq ft: quoted after the survey
The first survey
We walk and measure the roof, photograph it and rate it, and the contract is written from what we find.
When you get the number
After the first survey, in writing, for your roof and your plan.
A roof that needs repairs first
It is priced after the first survey, once we know what the roof needs.
How and when you pay
A plan is billed once a year. Cancel with 30 days' written notice.
At each visit
What a survey visit includes
A walk of every square
Seams, flashings, edges, curbs, drains and equipment supports.
Photos and a plan
Each finding photographed and placed on the roof plan.
Ratings
Watch, repair soon or repair now.
Records for your warranty
Reports stay on file for the manufacturer and for your board.
Questions about care plans
Is a care plan insurance?
No. It is a service contract. It does not pay for damage, and it is not a manufacturer's or a workmanship warranty.
How do I cancel?
Write to the office with 30 days' notice. We bill the surveys already done and refund nothing for surveys not yet due.
Who does the repairs under Care?
The same crew that surveys the roof, on the next visit or sooner for a leak. What counts as a small repair is written in your contract.
Does the leak line cost extra at night?
On Priority, the call-out is in the plan. After-hours work beyond it is billed at the rate in your contract, and we quote it before we send a crew.
See what a report looks like first
The sample report is written for a fictional building. Yours is written for yours.